Samsung Confirms They Are Stopping Galaxy Note 7 Production
Samsung has had a rough couple of months. The Galaxy Note 7 has been an explosive fiasco (literally), and there was even a case in which the Note 2 exploded. Yikes! Samsung has gone through a recall on the devices, and they’ve put out replacement phones for those who bought the first round.
— Jordan Golson (@jlgolson) October 10, 2016
And now, in a statement to TechCrunch, Samsung has admitted they’re halting production on the Galaxy Note 7:
“We are temporarily adjusting the Galaxy Note 7 production schedule in order to take further steps to ensure quality and safety matters.”
This announcement has us scratching our heads, because if the company already had to recall their product once, why even bother trying to fix it and put it out again? This seems to be a common opinion:
"The Galaxy Note 7 is a fundamentally defective product and it should be pulled from the market without delay." https://t.co/IVvjtSF4Pv
— nilay patel (@reckless) October 9, 2016
Major carriers have said they will no longer sell the phone. This catastrophe will be difficult for Samsung to come back from, although their PR people are pretty good at making the situation sound more commonplace and less disastrous than it is:
“Even though there are a limited number of reports, we want to reassure customers that we are taking every report seriously. If we determine a product safety issue exists, Samsung will take immediate steps approved by the CPSC to resolve the situation.”
IF a safety issue exists? Samsung, please. When a plane has to be evacuated because a phone starts smoking, we’re pretty sure that qualifies as a safety issue.
Do you think Samsung will be able to salvage their future in phones? Tweet us @BritandCo!
(h/t TechCrunch, photo via Samsung)