Amazon is useful for tons of things, whether you need some new clothes or want a few succulents to brighten up your space. However, sometimes you do have to return things, which can be a major pain if the post office isn’t right next door. Luckily, Kohl’s feels your pain and is offering up an easy solution.
Starting in October in 82 locations across Los Angeles and Chicago, you can take your Amazon returns into their stores and they’ll handle them for you, no questions asked. They’ll even pack the items for you so you don’t have to worry about trying to fit everything nicely back into the box it came in.
Richard Schepp, chief administrative officer at Kohl’s, said in a press release, “We are thrilled to launch this unprecedented and innovative concept, allowing customers to bring in their unpackaged Amazon returns to Kohl’s and we will pack them, ship them, and return them to Amazon for free. This is a great example of how Kohl’s and Amazon are leveraging each other’s strengths — the power of Kohl’s store portfolio and omnichannel capabilities combined with the power of Amazon’s reach and loyal customer base.”
Your stuff can be returned free of charge, regardless of the reason for sending it back. However, Shivi Shankaran, Director of Worldwide Customer Returns at Amazon, says only “eligible” items will be returnable in this manner, so it’s possible that you’ll still have to work some things out with third-party sellers if they don’t support the new method.
What do you think of Kohl’s and Amazon’s latest offering? Tell us @BritandCo!
(Photos via Justin Sullivan/Getty, iStock)