Our smartphones are usually pretty damn, well, smart. Unless you lose your phone or, you know, stab it with a knife it’s probably working a-okay until (dun dun dun) the day your phone straight up malfunctions. Like from a rando prank text message that could crash your cell? Yeah, that happened. Well, this time, the latest #iPhoneFail is no prank for T Mobile users. Folks on that network with the iPhone 5s, 6 or 6 Plus have been seeing this blue screen of death with random restarts at 10 to 30 minute intervals over the last 24 hours. Ugh.


Never fear, we’re here to tell you what’s up. A Reddit user called up the wireless company to get the 411, and a rep told him they suspect it’s a memory problem.

Now, here’s how you can fix it:

  • According to Engadget, some users have had some luck by turning off the Voice over LTE (VoLTE) function or LTE completely in the meantime.
  • For others, a hard reset (press the home and power button at the same time for a few seconds) sufficed.
  • Tech News Today suggests T-Mobile’s Wi-Fi calling feature might be buggy in some cases, so, if you can access your phone at all, disabling that feature might also work.
  • You can also try deleting old text messages and doing a factory reset for your phone.

Godspeed, T Mobile users, godspeed.

Have you managed to fix the blue screen? Share with us how you did it below!

(h/t Forbes)