Our smartphones are usually pretty damn, well, smart. Unless you lose your phone or, you know, stab it with a knife it’s probably working a-okay until (dun dun dun) the day your phone straight up malfunctions. Like from a rando prank text message that could crash your cell? Yeah, that happened. Well, this time, the latest #iPhoneFail is no prank for T Mobile users. Folks on that network with the iPhone 5s, 6 or 6 Plus have been seeing this blue screen of death with random restarts at 10 to 30 minute intervals over the last 24 hours. Ugh.

blue-screen-of-death

Never fear, we’re here to tell you what’s up. A Reddit user called up the wireless company to get the 411, and a rep told him they suspect it’s a memory problem.

Now, here’s how you can fix it:

  • According to Engadget, some users have had some luck by turning off the Voice over LTE (VoLTE) function or LTE completely in the meantime.
  • For others, a hard reset (press the home and power button at the same time for a few seconds) sufficed.
  • Tech News Today suggests T-Mobile’s Wi-Fi calling feature might be buggy in some cases, so, if you can access your phone at all, disabling that feature might also work.
  • You can also try deleting old text messages and doing a factory reset for your phone.

Godspeed, T Mobile users, godspeed.

Have you managed to fix the blue screen? Share with us how you did it below!

(h/t Forbes)