If you thought Apple was saving all their聽big surprises for the impending March Event 鈥 where they鈥檒l be revealing all kinds of exciting products, like the iPhone SE and maybe a new iPad聽鈥 you thought wrong. All too often, we get hit with the rainbow pinwheel of death or聽鈥 god forbid聽鈥 shatter the screen on our iPhone. Then, we have to trek out to the nearest Apple store to get one of their Geniuses to take a look at our device. For some things, these trips are painful yet necessary (shattered screen *tear*), but other issues could be resolved with a simple chat. Before now, to reach Apple鈥檚 tech support, you had two options: Make a trip, or pick up the phone and call. Not anymore.

Early Thursday morning, Apple launched their official @AppleSupport Twitter account and changed our lives forever. Yep, you can now basically talk to a Genius via Twitter, and it鈥檚 kind of amazing. In just one day alone, the account has already tweeted well over 1000 times, so you know there鈥檚 a whole team handling the business.


Not only does the account point you in the direction of various 鈥渢ips and tutorials,鈥 but they can also DM you to help you resolve your Apple product woes. Yep, it鈥檚 pretty handy indeed. Basically, now that you can directly tweet at an Apple Store Genius, this changes EVERYTHING.

See ya never, appointments and long lines.

Will you be using Apple鈥檚 tweet support? Tell us @BritandCo!

(Photo via Apple)